In accordance with our Lease Agreement with the City of Port Phillip we are part of the Centralised Waiting List which is managed by the COPP.

Families can put their child/ren's name on the Waiting List by clicking here or by calling (03) 9209 6360.


If you wish to obtain a placement at Neighborhood House please ensure that you elect South Melbourne Child Care Co-operative (SMCCC).


Once a place has become available there is a certain procedure that must be followed.  There are two periods when vacancies occur - either at the beginning of each year (generally organisation of enrolments for the new year is begun in early August of the previous year), or when vacancies arise throughout the year.

In the first instance, all parents who wish their child/children to continue at Neighborhood House in the following year must re-apply for care.  In the event that a parent doesn't re-apply for care, it will be accepted that care is no longer required.  (Applications for care are sent to all existing users in August for each year.)

When a vacancy occurs the following procedure is adopted:

  1. All current members' care is assessed, making sure all users have the care they require before allocating the care to a new member.

  2. The guidelines of the COPP Children's Services Waiting List are followed.

  3. The vacancy is offered to the eligible parent, who must confirm the enrolment within 24 hours.

  4. Parents are invited to an orientation at the Centre (see "Enrolment & Orientation Policy") where they are given a full tour of the Centre with an explanation of the service provided, introduced to the staff who will be working with their children, and discuss the following matters with the Director:

  • Introduction to and explanation of the Enrolment Kit and the Centre

  • Awareness of policies and principles

  • Arranging for necessary forms to be completed and returned ASAP

  • Payment of share/membership

  • Background information on their child/children

  • An individual settling-in procedure is discussed and agreed upon, based on the child's background, the parent's wishes and the Director's professional experience.


Please feel free to contact me at any stage regarding your application or queries that you may happen to have in relation to childcare at Neighborhood House.


Yours sincerely,



Kate Hall